Data Privacy

The operators of this website take the protection of your personal data very seriously. We treat your personal data confidentially and in accordance with the statutory data protection regulations and this data protection declaration.

As a rule, our website can be used without providing personal data. Insofar as personal data (e.g. name, address or email address) is collected on our website, this is always done on a voluntary basis as far as possible. These data will not be passed on to third parties without your express consent.

We would like to point out that data transmission over the Internet (e.g. when communicating by email) can have security gaps. A complete protection of the data against access by third parties is not possible.

SSL-Encryption

This site uses SSL encryption for reasons of security and to protect the transmission of confidential content, such as the inquiries that you send to us as the site operator. You can recognize an encrypted connection by the fact that the address line of the browser changes from “http: //” to “https: //” and by the lock symbol in your browser line.

If SSL encryption is activated, the data you transmit to us cannot be read by third parties.

Data processing when opening a customer account and for contract processing

According to Art. 6 Para. 1 lit. b GDPR, personal data will continue to be collected and processed if you provide them to us for the execution of a contract or when opening a customer account. Which data is collected can be seen from the respective input forms. You can delete your customer account at any time and send a message to the above. Address of the person responsible. We save and use the data you have provided to process the contract. After the contract has been fully processed or your customer account has been deleted, your data will be blocked with due regard to tax and commercial retention periods and deleted after these periods have expired, unless you have expressly consented to further use of your data or we reserve the right to further use your data as permitted by law which we will inform you about below.

Use of payment service providers (payment service providers)

Paypal

When paying via PayPal, credit card via PayPal, direct debit via PayPal or – if offered – “purchase on account” or “payment in installments” via PayPal, we give your payment data to PayPal (Europe) S.a.r.l. as part of the payment process. et Cie, S.C.A., 22-24 Boulevard Royal, L-2449 Luxembourg (hereinafter “PayPal”). The transfer takes place in accordance with Art. 6 Para. 1 lit. b GDPR and only insofar as this is necessary for payment processing.
PayPal reserves the right to carry out a credit check for the payment methods credit card via PayPal, direct debit via PayPal or – if offered – “purchase on account” or “installment payment” via PayPal. For this purpose, your payment data may be processed in accordance with Art. 6 Paragraph 1 lit. f GDPR passed on to credit agencies on the basis of PayPal’s legitimate interest in determining your solvency. PayPal uses the result of the credit check with regard to the statistical probability of default for the purpose of deciding whether to provide the respective payment method. The credit report can contain probability values ​​(so-called score values). Insofar as score values ​​are included in the result of the credit report, they are based on a scientifically recognized mathematical-statistical procedure. The calculation of the score values ​​includes, but is not limited to, address data. For more information on data protection, including the credit agencies used, please refer to PayPal’s privacy policy: https://www.paypal.com/de/webapps/mpp/ua/privacy-full
You can object to this processing of your data at any time by sending a message to PayPal. However, PayPal may still be entitled to process your personal data if this is necessary for the contractual payment processing.

Stripe

On our website we offer, among other things payment via Stripe. The provider of this payment service is Stripe, 185 Berry Street, Suite 550, San Francisco, CA 94107, USA (hereinafter “Stripe”). Data protection currently only available in English: https://stripe.com/de/privacy

If you choose to pay via Stripe, the payment details you have entered will be transmitted to Stripe.

The transmission of your data to Stripe takes place on the basis of Art. 6 Para. 1 lit. a GDPR (consent) and Art. 6 Para. 1 lit. b GDPR (processing to fulfill a contract). You have the option of withdrawing your consent to data processing at any time. A revocation does not affect the effectiveness of data processing operations in the past.

Google Analytics

This website uses Google Analytics, a web analysis service provided by Google Inc. (“Google”), 1600 Amphitheater Parkway, Mountain View, CA 94043, USA. Google Analytics uses cookies, which enable an analysis of the use of the website by the user. The data generated by the cookie about the use of this website (including the user’s IP address) are transmitted to a Google server in the USA and stored there for a maximum of two years. The European Commission has issued an adequacy decision for the transfer of personal data to the U.S.A. Google will use the transmitted data on behalf of the user to evaluate the use of the website by the user, to compile reports on website activity and to provide other services relating to website activity and internet usage. Google may also transfer this data to third parties if this is required by law or if third parties process this data on behalf of Google. Under no circumstances will Google associate the user’s IP address with other Google data. If IP anonymization is activated on this website, Google’s IP address will be shortened beforehand within the European Union or in the European Economic Area. The full IP address will only be transmitted to a Google server in the USA and shortened there in exceptional cases. IP anonymization is activated by default on this website. The user can prevent the storage of cookies as part of Google Analytics by setting their browser software accordingly. In this case, however, the user may not be able to use all functions of this website to their full extent. The user can also prevent Google from collecting the data generated by the cookie and relating to the use of the website (including IP address) and from processing this data by Google by using the browser plug-in available under the following link. Downloads and installs in: http://tools.google.com/dlpage/gaoptout?hl=de. More information on the terms of use and data protection with regard to Google Analytics can be found at http://www.google.com/analytics/terms/de.html

Remarketing or “similar target groups” function of Google Inc.

The provider uses remarketing ads on the website or by displaying personalized, interest-based advertising ads for visitors to the provider’s website when they visit other websites in the Google Display Network. To carry out the analysis of website usage, which forms the basis for creating interest-based advertisements, Google uses cookies. For this purpose, Google saves a small file with a sequence of numbers in the browser of the website visitors. This number is used to record visits to the website and anonymised data on the use of the website. There is no storage of personal data of the website visitors. If you subsequently visit another website in the Google Display Network, you will be shown advertisements that are very likely to take into account previously accessed product and information areas. You can permanently deactivate the use of cookies by Google by following the link below and downloading and installing the plug-in provided there: https://www.google.com/settings/ads/plugin. Alternatively, you can deactivate the use of cookies by third-party providers by calling up the deactivation page of the Network Advertising Initiative at http://www.networkadvertising.org/choices/ and implementing the additional information on opt-out mentioned there. Further information on Google Remarketing and Google’s data protection declaration can be viewed at: http://www.google.com/privacy/ads/

You can prevent the storage of cookies by setting your browser software accordingly; however, we would like to point out that in this case you may not be able to use all functions of this website to their full extent. You can also prevent Google from collecting the data generated by the cookie and relating to your use of the website (including your IP address) and from processing this data by Google by downloading the browser plug-in available under the following link and install: http://tools.google.com/dlpage/gaoptout?hl=de

Google Maps

This website uses Google Maps to display maps and to create directions. Google Maps is operated by Google Inc., 1600 Amphitheater Parkway, Mountain View, CA 94043, USA. By using this website, you consent to the collection, processing and use of the automatically collected data and the data you have entered by Google, one of its representatives or third-party providers.

The terms of use for Google Maps can be found under Terms of Use for Google Maps. You can find detailed details in the data protection center of google.de: Transparency and options as well as data protection regulations.

Google Web Fonts

This page uses so-called web fonts, which are provided by Google, for the uniform display of fonts. When you call up a page, your browser loads the required web fonts into your browser cache in order to display texts and fonts correctly.

For this purpose, the browser you are using must connect to the Google servers. This gives Google knowledge that our website has been accessed via your IP address. The use of Google Web Fonts takes place in the interest of a uniform and appealing presentation of our online offers. This represents a legitimate interest within the meaning of Art. 6 Para. 1 lit. f GDPR. If your browser does not support web fonts, a standard font will be used by your computer.

You can find more information about Google Web Fonts at [nbsp] https://developers.google.com/fonts/faq [nbsp] and in Google’s data protection declaration: [nbsp] https://www.google.com/policies/ privacy /.

Storage and exchange of data with third parties

Retention period

We only store personal data for as long as it is necessary to use the tracking services mentioned above and further processing within the scope of our legitimate interest. We store contract data for longer, as this is required by statutory retention requirements. Retention obligations, which oblige us to retain data, result from regulations on the right to report, on accounting and tax law. According to these regulations, business communications, concluded contracts and accounting documents must be kept for up to 10 years. If we no longer need this data to carry out the services for you, the data will be blocked. This means that the data may then only be used for accounting and tax purposes.

Passing on the data to third parties

We only pass on your personal data if you have given your express consent, if there is a legal obligation to do so or if this is necessary to enforce our rights, in particular to enforce claims from the contractual relationship. In addition, we pass on your data to third parties, insofar as this is necessary in the context of the use of the website and the contract processing (also outside the website), namely the processing of your bookings. A service provider to whom the personal data collected via the website is passed on or who has or can have access to it is our web host HostStar (Switzerland). The website is hosted on servers in Germany. The data is passed on for the purpose of providing and maintaining the functionality of our website. This is our legitimate interest within the meaning of Art. 6 Para. 1 lit. f GDPR. Finally, if you pay by credit card on the website, we forward your credit card information to your credit card issuer and the credit card acquirer. If you decide to pay by credit card, you will be asked to enter all the necessary information. The legal basis for the transfer of data is the fulfillment of a contract according to Art. 6 Para. 1 lit. b GDPR. With regard to the processing of your credit card information by these third parties, we ask you to also read the general terms and conditions and the data protection declaration of your credit card issuer.

Transfer of personal data abroad

We are entitled to transfer your personal data to third companies (commissioned service providers) abroad for the purpose of the data processing described in this data protection declaration. They are committed to data protection to the same extent as we are. If the level of data protection in a country does not correspond to that of Europe, we contractually ensure that the protection of your personal data corresponds to that in the EU at all times.

Data security

We use suitable technical and organizational security measures to protect your personal data stored by us against manipulation, partial or complete loss and against unauthorized access by third parties. Our security measures are continuously improved in line with technological developments.

You should always treat your access data confidentially and close the browser window when you have finished communicating with us, especially if you share the computer with others.

We also take internal data protection very seriously. Our employees and the service companies commissioned by us have been obliged by us to secrecy and to comply with data protection regulations.

Cookies

Some of the websites use so-called cookies. Cookies do not harm your computer and do not contain viruses. Cookies serve to make our offer more user-friendly, more effective and safer. Cookies are small text files that are stored on your computer and saved by your browser.

Most of the cookies we use are so-called “session cookies”. They are automatically deleted after your visit. Other cookies remain stored on your device until you delete them. These cookies enable us to recognize your browser the next time you visit.

You can set your browser so that you are informed about the setting of cookies and only allow cookies in individual cases, exclude the acceptance of cookies for certain cases or in general, and activate the automatic deletion of cookies when you close the browser. If you deactivate cookies, the functionality of this website may be restricted.

Server-Log-Files

The website provider automatically collects and stores information in so-called server log files, which your browser automatically transmits to us. These are:

  • Browser type / browser version
  • Operating System
  • Referrer URL
  • Hostname of the accessing computer
  • Time of the server request

These data cannot be assigned to specific persons. This data will not be merged with other data sources. We reserve the right to check this data retrospectively if we become aware of specific indications of illegal use.

User inquiries

When contacting us (for example via the contact form or e-mail), the following information from the user (hereinafter “personal data”) is stored for the purpose of processing the request and in the event that follow-up questions arise: salutation, first and last name, postal address, Email address, telephone number.

The personal data provided by the user will only be processed and used to the extent that they are necessary for the establishment, design and change of the brokerage service and the brokered services.

We are entitled to transfer the collected personal data to third parties, in particular accommodation providers, insofar as this is necessary in order to process information requests, reservation requests or bookings.

The personal data collected in this way will be stored for a maximum of seven years and then deleted.

The data processing is necessary according to § 8 Abs 3 Z 4 DSG 2000 as well as according to Art 6 Abs 1 lit b DSGVO to fulfill the contract or to carry out pre-contractual measures. In addition, through his request in accordance with § 8 Paragraph 1 Z 2 DSG 2000 and Art 6 Paragraph 1 lit a GDPR, the user gives his consent that the data disclosed by him will be processed for the purpose of processing his request.

Contradiction Advertising-Mails

We hereby object to the use of the contact data published in the context of the imprint obligation for sending unsolicited advertising and information materials. The operators of the pages expressly reserve the right to take legal action in the event of unsolicited sending of advertising information, such as spam e-mails.

Newsletter

If a user subscribes to the newsletter, personal data of the user, namely salutation, first and last name, email address, are collected and processed. The user receives a personalized email up to once a week with information and offers tailored to his needs (newsletter).

By subscribing to the newsletter, the user gives his consent in accordance with § 8 Paragraph 1 Z 2 DSG 2000 and Art 6 Paragraph 1 lit a GDPR that his data will be used for the regular sending of the newsletter.

The double opt-in procedure is used for registration. After registration, the user will receive a confirmation and authorization e-mail at the e-mail address they have provided with the request to click on the link contained therein. This ensures that only the authorized user of the specified email address can register for the newsletter.

The user can unsubscribe from the newsletter at any time. At the end of each newsletter there is a link (“Unsubscribe”) which the user can use to unsubscribe. Alternatively, the user can also send a corresponding email. After unsubscribing from the newsletter, the user’s personal data will be deleted from the newsletter distribution list.

Right to information and right of withdrawal

You have the right to request information about your personal data stored by us. We will be happy to inform you in writing whether and which personal data we have stored about you. You also have the right to have your incorrect personal data corrected and to have your personal data blocked and deleted.

Right to information

If this is the case, you can request information about the following:

  • the purposes for which the personal data are processed;
  • the categories of personal data that are processed;
  • the recipients or the categories of recipients to whom the personal data relating to you have been disclosed or are still being disclosed;
  • the planned duration of the storage of your personal data or, if specific information is not available, criteria for determining the duration of storage;
  • the existence of a right to correction or deletion of your personal data, a right to restrict processing by the person responsible or a right to object to this processing;
  • the existence of a right of appeal to a supervisory authority;
  • all available information about the origin of the data if the personal data are not collected from the data subject;
  • the existence of automated decision-making including profiling in accordance with Art. 22 Para. 1 and 4 GDPR and – at least in these cases – meaningful information about the logic involved and the scope and intended effects of such processing for the data subject.

You have the right to request information about whether your personal data is being transmitted to a third country or to an international organization. In this context, you can request to be informed about the appropriate guarantees in accordance with. Art. 46 GDPR to be informed in connection with the transfer.

If you have any questions regarding the processing of your personal data, please contact our data protection officer. He is also responsible for requests for information and for the correction, blocking and deletion of personal data. You can contact him as follows:

Contact

Vivique Cosmetics KLG
Hansmatt 12
6370 Stans
Schweiz

E-Mail: info@vivique-shop.com