FAQ

We’re shipping from Switzerland.

The shipping costs vary depending on the recipient country and the selected shipping method. From an order value of CHF 100.- the shipping is free of charge.

Yes. We respect all living creatures and do not support animal testing.

We sincerely hope that you love your new products. However, if you wish to return anything, it must be done within 10 business days of receiving the products. We only accept packaged and unused products.

Please contact us by email first to get the shipping address.

You will be notified when we receive the return.

Please allow 5-8 business days for processing the return.